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My Cd/dvd Drives Are Not Working

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sign-up, it takes less than a minute and it's free! IBM WebSphere Portal Home IBM Logo Sign Up Log In Contact HP - Anonymous Contact HP Product Context View Support Home Test page Product Home Product Warranty Result ConcentraWrapper currently selected For more information about testing for CD/DVD drive hardware failures, refer to one of the following HP support documents: Desktop PCs: Testing for Hardware Failures (Windows 10, 8) (in English) Notebook If any discs fail to open, set the failed discs aside. navigate here

If the operating system does not recognize the CD/DVD drive, check the BIOS and see if it is recognized there. If nothing happens or the computer stops responding, the laser is unable to read the initial startup information on the disc. If problems occur after using these steps, browse to the file and double-click it to restore the registry. Do the following depending on what is shown in the Device Status section: If error code 10, 19, 31, 32, 39 or 41 is shown in Device Status, a problem exists see this

Cd Drive Not Working Windows 7

The computer exits the BIOS and starts into Windows. Use the arrow keys to select Device Configuration, then press Enter. If the DVD drive remains dead and you know it is getting power, then it is probably time to buy a new DVD drive or schedule a repair. 2) The DVD

If a drive name is shown with an alert icon (the drive icon is marked with an alert symbol ), double-click the drive name to find more information. Continue to check the drive name in Device Manager. Windows checks for problems. Cd Drive Not Reading Disc warning: The edges of metal panels can cut skin.

You may have to restart the computer. Dvd Drive Not Working Windows 10 If Windows recognizes the CD/DVD drive, but the disc burning software does not detect the drive, refer to Software for burning discs does not recognize the drive. Click Hardware and Sound, and then select AutoPlay.

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Use the steps in Software for burning discs does not recognize the drive to make the disc burning software detect the drive. Cd Rom Not Working Windows 10 After deleting the CD-ROM, reboot the computer. Sign in to make your opinion count. Try burning the disc at a lower speed.

Dvd Drive Not Working Windows 10

If your notebook computer has a battery that is sealed within the computer's case, a battery that cannot be removed easily, skip this step. The drive name should be removed from the list (and the DVD/CD-ROM drives category will also be removed if there is only one drive). Cd Drive Not Working Windows 7 You may have to restart the computer. Cd Drive Not Working Windows 10 This step is applicable for computers with internal drives only.

Complementary Content An error (403 Forbidden) has occurred in response to this request. check over here Remove the side panel. If the troubleshooter detects problems, follow the instructions to fix the problem. Step 1: See if the drive appears in BIOS If a window does not open when discs are inserted into the drive and the drive does not appear in File Explorer, Cd Drive Not Working Windows 8

Bad CD-ROM drive If all the above steps have been tried and you're still encountering errors with reading discs in the CD-ROM drive, it's possible that the drive is bad. For more information about testing for CD/DVD drive hardware failures, refer to one of the following HP support documents: Desktop PCs: Testing for Hardware Failures (Windows 10, 8) (in English) Notebook If a System Restore does not resolve the problem, you can use HP Recovery Manager to return the computer software configuration back to its original state. his comment is here Replace the cover and plug in the power, keyboard, mouse, and video cables.

To reset the BIOS, use one of the following sets of steps, depending on the type of computer you are using: To reset the BIOS on a notebook computer, press F9 Cd Drive Not Showing Continue to check the drive name in Device Manager. If Windows recognizes a problem with the DVD drive’s hardware or drivers, it will be noted here.

Figure : Registry Editor Click File, click Export, type a filename that is easy for you to remember, then click Save.

See your browser's documentation for specific instructions. {} Z7_3054ICK0KGTE30AQO5O3KA30U5 hp-support-head-portlet Actions ${title} Loading... Find the category below that applies to the issue you having with the DVD drive, and follow the suggestions for determining the problem. The illustration is for windows XP however it works in the same way in Vista as well. Dvd Drive Not Detected Loading...

Make sure the disc burning session was closed after the disc was finished. Do one of the following actions depending on what is listed in the BIOS: If the drive name appears, the drive is recognized by the BIOS and should also be recognized Figure : Configure a device If you are prompted for an Administrator password or confirmation, type the password or provide confirmation. weblink Click OK to confirm that you want to remove the device.

Right-click Start, select Shut down or sign out, then select Restart. If Windows does not recognize the drive, repeat Step 2 to see if the drive name appears in Device Manager and troubleshoot disc burning software if needed. As the CD/DVD drive in your computer ages, it is affected by vibration, dust, mechanical wear, and other factors. Under the Hardware and Sound item, click Configure a device.

In Device Manager, you may also notice one of the following errors is listed in the Device status area under the Properties tab. Note what happens. The disc drive should now be recognized by your recording software. If it works, you are done.

If it works, you are done. HP Customer Support Support Home Products Software and Drivers Forums Contact Support Search Select your Model Let HP find my products Identify now HP can identify most HP products and recommend Step 7: Testing for CD/DVD drive failure If you suspect that the drive may be bad after using the previous steps, test the drive to see if the hardware has failed.