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My Disc Drives Not Working

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You can try replacing the drive and see if a new CD-ROM drive resolves the issue. Good Luck Report SayianBlood- Jun 25, 2015 05:19AM Thank you. Resetting the BIOS may also resolve this problem. Figure : Uninstall DVD/CD-ROM drive in Device Manager Click Yes or OK to remove the drive listing, and then close Device Manager. his comment is here

Verify computer running in 32-bit mode Windows 95 and Windows 98 users only Verify that your computer is running in 32-bit mode by clicking Start, Settings, Control Panel, double-click System, and Corruption in Windows Try testing the CD-ROM in Safe Mode. Figure : PxHelp20 LowerFilters key Close the Registry Editor and restart the computer. To access the BIOS, fully shut down the computer, then restart using the following steps: Press and hold the power button for 5 seconds to turn your computer completely off. http://support.hp.com/us-en/document/c03370738

Dvd Drive Not Working Windows 7

If your computer was upgraded to Window 10 or 8, there may not be a software application capable of playing DVD or Blu-ray movies installed on your computer. HP Customer Support Support Home Products Software and Drivers Forums Contact Support Search Select your Model Let HP find my products Identify now HP can identify most HP products and recommend Uninstall CyberLink Power2Go from Programs and Features: In Windows, search for and open Programs and Features.

CD/DVD Drive won\'t recognize new discs, but plays old ones... Remove the side panel. For more information about testing for CD/DVD drive hardware failures, refer to one of the following HP support documents: Desktop PCs: Testing for Hardware Failures (Windows 10, 8) (in English) Notebook Cd Drive Not Reading Disc Problem occurred when I was installing a DVD copy program I downloaded from a legitimate site.

Be careful not to slide skin along any interior metal edge of the computer. Cd Drive Not Working Windows 8 For more information about using System Restore, use the HP support document Using Microsoft System Restore in Windows7. HP Pavilion dv2720et cd/dvd drive is not detecting the DVD discs CD/DVD Drive won't recognize new discs, but plays old ones... http://www.computerhope.com/issues/ch000227.htm caution: When using disc repair kits, allow extra drying time above that required by the manufacturer.

The BIOS in your computer manages all communication between the hardware components and the operating system. Cd Rom Not Working Windows 10 caution: This product contains components that can be damaged by electrostatic discharge (ESD). If the liquid from the repair kit has not dried thoroughly, the liquid may come off of the disc when the disc spins up. YesNo Feedback E-mail Share Print Search Recently added pages View all recent updates Useful links About Computer Hope Site Map Forum Contact Us How to Help Top 10 pages Follow us

Cd Drive Not Working Windows 8

Z7_3054ICK0KGTE30AQO5O3KA30H5 hp-country-locator-portlet Actions ${title} Loading... thank you so much. Dvd Drive Not Working Windows 7 note: If you have a new notebook computer, make sure the computer actually has a CD/DVD drive. Dvd Drive Not Working Windows 10 Follow the instructions on the download pages to download each applicable update.

If problems occur after using these steps, browse to the file and double-click it to restore the registry. this content Ireland Country Selector Afghanistan Albania Algeria Angola Anguilla Antigua & Barbuda Argentina Armenia Aruba Asia Pacific Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia-Herzegovina Within Device Manager, verify the CD-ROM has no exclamation marks or red X's. I noticed that my DVD Rom passed the test but it was reading as a CD Rom, not a DVD Rom. Cd Drive Not Working Windows 10

Install the updates according to the instructions on the download page. Once you have checked if the CD/DVD drive appears in the BIOS, check the drive name in Device Manager. Turn on the computer and immediately press the F10 key repeatedly until the BIOS Setup Utility screen appears. weblink If the drive cannot be enabled, a required software service or driver is disabled or not functioning properly.

All Rights Reserved Tom's Hardware Guide ™ Ad choices IBM WebSphere Portal Home IBM Logo Sign Up Log In Contact HP - Anonymous Contact HP Product Context View Support Home Test Cd Drive Not Showing How to test a computer CD-ROM or DVD drive for failures. Confirm the deletion by clicking Yes.

If any discs fail to open, set the failed discs aside.

Step 5: Testing for CD/DVD drive failure If you suspect that the drive may be bad after using the previous steps, test the drive to see if the hardware has failed. For example, if the drive letter was listed as E in the diskpart list, you would type the following: E: Press the Enter key, and then enter the following at the When Microsoft can do it in minuets on line for a cost just proves it. Dvd Drive Not Detected On Vista machines, Run is accessible through Accessories.

Use a type of disc that is not being recognized in the drive. note: If you suspect that the drive may be bad after using these steps, test the drive to see if the hardware has failed. Search all support All Support Software, Drivers and Updates Troubleshooting How to Product Information User Guides Cancel Example: “Laserjet P1102w driver” or “HP Pavilion 17-f002na will not turn on” Loading Results http://amptools.net/drive-not/my-cd-dvd-drives-are-not-working.html Under System and Security, click Find and fix problems.

Z7_M0I02JG0KONJ30ACBBF8MM1084 hp-hero-support-search Actions ${title} Loading... Use these steps to troubleshoot this condition. Installing software that can burn discs, some music software, and some DVD authoring/decryption software can cause these types of problems. This can help determine if the drive has a problem reading certain types of disc formats.

If a LowerFilters value is listed on the right side of the Registry Editor window, select the LowerFilters value and press the Delete key. The instructions below will help you diagnose and resolve issues if your CD, DVD or Blu-Ray drive is not being recognized in Microsoft Windows or other applications. Step 5: Checking drive cable connections (desktop tower computers only) If you are using a desktop computer, perform the steps in this section to check the CD/DVD drive cabling. probably over £50.

Be careful not to dislodge other cables.