Try different brands of recordable (R) or rewritable (RW) disc. Please refer to our CNET Forums policies for details. United Kingdom Country Selector Afghanistan Albania Algeria Angola Anguilla Antigua & Barbuda Argentina Armenia Aruba Asia Pacific Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Verify that the type of disc you are using is compatible with the drive that is installed on your computer. navigate here
you could also try something like this, http://www.amazon.co.uk/gp/pro.....QR2WN1MYRY Reports: · Posted 4 years ago Top garyallen349 Posts: 111 This post has been reported. Like Operating System and driver revisions, the update contains feature enhancements or changes that will help keep your system software current and compatible with other system modules (hardware, firmware, drivers and Refer to the User Manual of the disc recording software that you are using. The Hardware and Devices troubleshooter is available in Microsoft Windows 7, Windows 8/8.1 & Windows 10 only. http://www.dell.com/support/Article/SLN116383/HE
There is a .BIN file when I try to access that is states the device is not compatible. Click OK to confirm that you want to remove the device. Microsoft Windows Windows 10, Windows 8.1 and Windows 8 Microsoft Windows Windows 7, Windows Vista and Windows XP Back to Top Install the latest BIOS update on your computer Dell recommends If not shut it down > remove the main battery and unplug the power.
Select the Operating System installed on your computer to find more information about how to perform System Restore: Windows 10 Windows 8.1 or Windows 8 Windows 7 Windows Vista Windows XP Kitts & Nevis St. Lucia St. Dell Cd Drive Not Working Windows 10 Your feedback has been sent.
Here is a list of the actions I have taken so far:- 1. Dell Laptop Dvd Drive Not Working Windows 7 Thank you. If the drive is not listed, refer to the Dell knowledgebase article Optical Disk Drive is not recognized in Microsoft Windows. To automatically fix common issues with CD or DVD drives, click the Run now link below, and then follow the on-screen instructions.
Click Burn files using Windows Explorer. Dell Dvd Driver Download This will take you to the Dell "boot once menu". Select the Operating System installed on your computer to find more information about how to restore your computer to factory defaults: Windows 10 Windows 8.1 or Windows 8 Windows 7 (Dell Flag Permalink This was helpful (0) Collapse - Then you still have warranty.
Click on the troubleshooting steps below for more instructions. by Kees Bakker / September 16, 2010 9:14 PM PDT In reply to: Thanks for response. Dell Laptop Cd Drive Not Reading The instructions will help you resolve the problem in some instances if the drive has not failed completely. Dell Laptop Cd Drive Not Opening Dell System Detect and Dell SupportAssist application will be installed to run a diagnostic on the devices of your computer.
Reports: · Posted 4 years ago Top garyallen349 Posts: 111 This post has been reported. check over here You are trying to use a disc that has already been closed (write-protected) in the previous write/burning process. The drive in device manager is showing "This device is workingproperly".Is there something else I should check ?btw, my dell is 4 months old. Cancel 1 Answer Filter by: Most Helpful Newest Oldest Most Helpful Answer Nathaniel Rep: 140 11 1 1 Posted: 04/29/2014 Options Permalink History It's possible that the CD or DVD that Dell Cd Drive Not Opening
In the Run dialog box, type devmgmt.msc then press the Enter key. Download the latest driver from the Dell support site, and try that. Kitts & Nevis St. his comment is here Uninstalling the driver and restarting the computer will reinstall the driver which will resolve most issues related to the device driver.
Click on the troubleshooting steps below for more instructions. Dell External Dvd Drive Not Recognized If not, refer to the Dell knowledgebase article Optical Drive is not recognized in Windows. Is there any damage to the optical drive or to the system? (i) Yes, If there is damage then this may not be covered under your pro support warranty.
Reports: · Posted 4 years ago Top Xhi Posts: 6298 This post has been reported. The AutoPlay dialog box should appear. Just an update, the device is listed in the BIOS. Dell Cd Drive Not Working Windows 8 The instructions below will help you diagnose and resolve issues if your CD, DVD or Blu-ray drive is not able to write/burn/record to a disc.
Back to Top 2. If you are using a recordable (R) or rewritable (RW) disc that was written on another computer, make sure that the disc is able to playback on the computer that was I still can't get the DVDROM drive to be recognized by windows. weblink If the above troubleshooting steps have not been able to resolve the issue with the optical disk drive, you could try to restore your computer factory defaults as a last resort.
If they can't solve it on the phone, they might send a tech or ask you to send it in to their repair center. Please try again later. Have you tried uninstalling the drive in device manager > reboot > then let windows find the driver again. Yes I tried the scan for hardware changes but this had no effect.
Use the troubleshooting instructions below if your CD, DVD or Blu-ray drive is not able to write/burn files to a recordable (R) or rewritable (RW) disc. The Dell provided recording software enables your computer to write/burn files to recordable (R) or rewritable (RW) DVD or Blu-ray discs. No response. Kitts & Nevis St.
I have tried restoring laptop back to factory default using built in recovery partion but this fails part way through. Any errors for that drive in Device Manager? Select the Operating System installed on your computer to find more information about how to perform System Restore: Windows 10 Windows 8.1 or Windows 8 Windows 7 Windows Vista Windows XP Can you try the drive in another machine ?
Note: For further information on My Dell Downloads, refer to the Dell knowledgebase article My Dell Downloads - Frequently Asked Questions. If there is no reference to the dvd drive in device manager how do I delete the drivers. Check your Warranty Status.