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My Hp Laptop Dvd Drive Not Working

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Turn on the computer and wait for Windows to start. Sign in 6 Loading... Even though the disc type may be compatible with a 16x burn rate, the playback may be much less compatible in other drives. If the drive is still missing after using the troubleshooter, use Microsoft System Restore. his comment is here

Continue to check the drive name in Device Manager. If problems occur after using these steps, browse to the file and double-click it to restore the registry. Sign in Share More Report Need to report the video? Step 6: Using the Hardware and Devices troubleshooter Windows10 and 8 includes a troubleshooter that checks hardware, such as CD or DVD drives, for problems. http://support.hp.com/us-en/document/c03280768

Hp Dvd Driver Download

Use the steps in Software for burning discs does not recognize the drive to make the disc burning software detect the drive. Turn on the computer and immediately press the F10 key repeatedly until the BIOS Setup Utility screen appears. Do one of the following tasks depending on what is shown on the screen: If a list of filenames and folders is shown on the screen, the disc data is recognized Model: G72-B6OUS Serial: [Personal Information Removed] When I put a DVD into the laptop it doesn't play.

View Solution. In the Search box, enter your product name/number (for example, Pavilion p6230f), then click Search. Figure : PxHelp20 LowerFilters key Close the Registry Editor and restart the computer. Dvd Drive Not Reading Discs Windows 7 Reply 0 0 DavidPK Provost Posts: 44,012 Member Since: ‎09-24-2010 Message 10 of 28 (29,219 Views) Report Inappropriate Content Re: My DVD/CD Drive is not working :( Options Mark as New

If your computer does not have this software decoder, to watch movies, purchase and install DVD and Blu-ray movie playback software that is compatible with your version of Windows. Turn off the computer, unplug all cords from the computer, then press the Power button for five seconds. Figure : CyberLink Power2Go error message example Step 1: Reinstalling disc recording software Upgrading the operating system or installing certain types of software can cause other recording software to lose their When Windows opens, the drive is automatically configured, and the listing is restored in Device Manager.

This page requires Javascript. Dvd Not Working Windows 10 If the discs can be read in the other computer, continue using these steps to troubleshoot the drive. The issue is not likely related to the drive or the disc. Open your Internet browser and go to microsoft.com.

Dvd Drive Not Reading Discs Windows 10

If the liquid from the repair kit has not dried thoroughly, the liquid may come off of the disc when the disc spins up. http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/My-DVD-player-stopped-working-on-my-HP-laptop/td-p/2594477 Click Start, type device into the search field, and then select Device Manager from the list. Hp Dvd Driver Download To reset the BIOS, use one of the following sets of steps, depending on the type of computer you are using: To reset the BIOS on a notebook computer, press F9 Dvd Drive Not Detected In Windows 10 Country: United States Select a location Americas Europe, Middle East, Africa Asia Pacific and Oceania Select a language Confirm Back Z7_M0I02JG0KOT530A6KJKFRQ0816 hp-detect-load-my-device-portlet Actions ${title} Loading...

If the discs fail in another drive on another computer, the discs are probably bad. this content Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content ‎02-07-2012 02:15 PM Hi,You're welcome, glad it helped All the best,DP-K ---------------------------------------------------------------------------****Click caution: When using disc repair kits, allow extra drying time beyond that required by the manufacturer. Figure : Replacing the side panel Check if the drive name appears in BIOS using the following steps: Turn on the computer and immediately press the F10 key repeatedly until the Hp Dvd Drivers Windows 10

In the Device Manager window, expand the DVD/CD-ROM drives entry. Repeat these steps using music CDs and DVDs (if your computer has a DVD drive). Then complete the following steps. http://amptools.net/dvd-drive/my-dvd-drive-is-not-working-in-my-laptop.html Ask the community!

Search all support All Support Software, Drivers and Updates Troubleshooting How to Product Information User Guides Cancel Example: “Laserjet P1102w driver” or “HP Pavilion 17-f002na will not turn on” Loading Results Windows 10 Cd Drive Not Showing Up Figure : Find and fix problems in Control Panel Under Hardware and Sound, click Configure a device. Troubleshooting your CD/DVD drive In this section is a series of troubleshooting tasks to help you resolve CD/DVD drive problems.

To check that the drive is in Device Manager, follow these steps: In Windows, search for and open Device Manager.

Under I need help immediately, select the Software Program Reinstallation option. Z7_3054ICK0KGTE30AQO5O3KA3015 hp-online-communities-portlet Actions ${title} Loading... For more information, refer to Performing an HP System Recovery (Windows 10) (in English) or to Performing an HP System Recovery (Windows 8) (in English). Dvd Drive Not Recognized Windows 10 it works Reply 0 0 « Message Listing « Previous Topic Next Topic » Related Documents HP Notebook PCs - Reducing Heat Inside the PC to Prevent OverheatingComputer Does Not Start

Select Boot Options then press Enter. If any discs fail to open, set the failed discs aside. When finished, use the CD/DVD drive again to see if it can read discs. check over here Step 8: Testing for CD/DVD drive hardware failure The laser alignment and the hardware that supports it must retain a high degree of accuracy.

Most home electronics stores offer repair and cleaning kits for discs at minimal cost. caution: When using disc repair kits, allow extra drying time beyond that required by the manufacturer. Repeat these steps with a few other discs of the same type to make sure the problem is not related to the disc. HP PCs - CD/DVD Drive Is Not Detected (Windows 10, 8) This document applies to HP and Compaq computers with Windows10 or 8.

Using the drop-down menus for each media type, select the application that Windows uses to handle discs of that media type. Watch QueueQueueWatch QueueQueue Remove allDisconnect Loading... note: If you suspect that the drive may be bad after using these steps, test the drive to see if the hardware has failed. Even though the disc type may be compatible with a 16x burn rate, the playback may be much less compatible in other drives.

The drive name should be removed from the list (and the DVD/CD-ROM drives category will also be removed if there is only one drive). Step 8: Testing for CD/DVD drive hardware failure The laser alignment and the hardware that supports it must retain a high degree of accuracy. If the drive cannot be enabled, a required software service or driver is disabled or not functioning properly. Loading...

Step 4: Restoring system files Use Microsoft System Restore to return the system back to a time when the CD/DVD writing software was known to work. Use the arrow keys to navigate to the Storage tab. The data stored on the disc may still be bad, but an AutoPlay window proves that the drive can read data on the disc. For example, if the drive letter was listed as E in the diskpart list, you would type the following: E: Figure : Drive letter Press the Enter key, and then type

After you have checked all of these items, if the drive is still incapable of reading discs that were burned from another computer, skip to Step 5.