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My Hp Laptop Dvd Rom Is Not Working

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Select Boot Options and then press Enter. See your browser's documentation for specific instructions. {} Z7_3054ICK0KGTE30AQO5O3KA30U5 hp-support-head-portlet Actions ${title} Loading... Figure : Example of CD/DVD drive listing in desktop BIOS Press the Esc key to exit Device Configuration. Search all support All Support Software, Drivers and Updates Troubleshooting How to Product Information User Guides Cancel Example: “Laserjet P1102w driver” or “HP Pavilion 17-f002na will not turn on” Loading Results http://amptools.net/dvd-drive/my-hp-laptop-cd-rom-not-working.html

If the CD/DVD drive is listed as normal, with no special icons , Windows is detecting the drive but other software used to burn discs may not be detecting the drive. Then complete the following steps. To access the BIOS, first shut down the computer using the following steps: On a notebook computer Press and hold the power button for 5 seconds to turn your computer completely Show me how Click Start , and enter Device Manager into the Search field. http://support.hp.com/us-en/document/c03370738

Hp Laptop Dvd Drive Not Reading Discs

First Time Here? If problems occur after using these steps, browse to the file and double-click it to restore the registry. If a drive name is shown with an alert icon (the drive icon is marked with an alert symbol ), double-click the drive name to find more information. If you think you have received a fake HP Support message, please report it to us by clicking on the blue “Report Inappropriate Content” button above the message.

Use the arrow keys to navigate to the Storage tab. For more information about testing for CD/DVD drive hardware failures, refer to one of the following HP support documents: Desktop PCs: Testing for Hardware Failures (Windows 10, 8) (in English) Notebook Z7_M0I02JG0KONJ30ACBBF8MM1084 hp-hero-support-search Actions ${title} Loading... Hp Dvd Drivers Windows 10 If the CD/DVD drive is listed, make sure AutoPlay is enabled.

If your computer was upgraded to Window 10 or 8, there may not be a software application capable of playing DVD or Blu-ray movies installed on your computer. Dvd Drive Not Detected In Windows 10 How does HP install software and gather data? Open CyberLink Power2Go and verify that a drive name appears as the destination selection. http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/My-DVD-CD-Drive-is-not-working/td-p/1251047 HP PCs - Drive Cannot Read Discs (Windows 10, 8) This document pertains to HP and Compaq computers with Windows 10 or 8.

If the drive test fails, the drive needs to be replaced or the computer needs to be serviced. Windows 10 Cd Drive Not Showing Up If the DVD drive can read CDs but not DVDs, insert a DVD movie. Let windows reinstall the drive and see if it now works.Regards,DP-K ---------------------------------------------------------------------------****Click the White thumb to say thanks********Please mark Accept As Solution if it solves your problem********I don't work for HP****Microsoft Type list volume at the command prompt.

Dvd Drive Not Detected In Windows 10

Be careful not to slide skin along any interior metal edge of the computer. http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/My-DVD-player-stopped-working-on-my-HP-laptop/td-p/2594477 If the CD/DVD drive is not original equipment and was recently added, make sure that the drive cables are installed correctly. Hp Laptop Dvd Drive Not Reading Discs If problems occur after using these steps, browse to the file and double-click it to restore the registry. Hp Dvd Driver Download If you are using a desktop computer, continue to Step 4.

If there is no CD/DVD drive listed in BIOS, the problem is probably hardware-related. this content Step 3: Getting the latest drive firmware updates from the Web Go to the HP Web site to see if there are any drive firmware and/or recording software updates available. If that computer cannot play it, something is wrong with the disc or the other computer's burn capabilities. Several models of notebook computers do not come with CD/DVD drives, and must use an external USB drive or other solution. Dvd Drive Not Reading Discs Windows 10

If the drive is still not detected, close Device Manager and skip to Resetting the computer power to reset power and reseat the drive cables if necessary. Once you have tested several types of discs, try using the failed discs in another drive in another computer to see if they can be read. Click the arrow next to each of the following items in the list: HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control Class Select 4D36E965-E325-11CE-BFC1-08002BE10318. weblink Step 4: Resetting the computer power Under certain conditions the drive might lose communication with Windows even after restarting Windows, which can cause problems with CD or DVD detection.

Use the following steps to reinstall the drive in Device Manager and to find if Windows is able to recognize the drive. Dvd Drive Not Recognized Windows 10 If Windows does not recognize the drive, repeat Step 2 to see if the drive name appears in Device Manager and troubleshoot disc burning software if needed. If you are using a notebook computer, go to HP Customer Support -Contact for further assistance.

The following procedure is an example of how to correct a No burner is currently available message in CyberLink Power2Go.

Confirm the deletion by clicking Yes. Then complete the following steps. note: If you have a new notebook computer, make sure the computer actually has a CD/DVD drive. Dvd Drive Not Reading Discs Windows 7 If the CD/DVD drive is not original equipment and was recently added, make sure that the drive cables are installed correctly.

Thank you! Register · Log In HP Support Forum Home > Notebooks > Hardware > My DVD/CD Drive is not working :( Search the Community Confirm the deletion by clicking Yes. Under System and Security, click Find and fix problems. http://amptools.net/dvd-drive/my-dvd-drive-is-not-working-in-my-laptop.html Figure : Example of CD/DVD drive listing in BIOS Press the Esc key to exit Device Configuration.

Modify your browser's settings to allow Javascript to execute. Click the Firmware link and look for any available CD/DVD firmware updates (for example: HLDS CH10L DVD-R/RW drive firmware update). For any other error, refer to the information that is provided with the error code. First Time Here?

Resetting the computer power can fix this problem. My DVD ROM shows properly but can't detect any inserted CD/DVD.I tried all troubleshooting options available on HP Support excelt last one but couldn't get issue resolved.Even it can't detect disc This page requires Javascript. If the drive is still missing after resetting power, check the drive cable connections on desktop computers, or clear the upper and lower registry filters for notebook computers.

Open CyberLink Power2Go and verify that a drive name appears as the destination selection. When done, use the CD or DVD drive again to see if it can read discs. For more information, refer to the "Restoring Windows to a Previous Point" section of the HP support document Using Microsoft System Restore (Windows7). If a window does not open when discs are inserted into the drive and the drive does not appear in File Explorer, refer to The CD/DVD drive does not appear in

Please help Reply 0 0 DavidPK Provost Posts: 44,012 Member Since: ‎09-24-2010 Message 4 of 28 (29,247 Views) Report Inappropriate Content Re: My DVD/CD Drive is not working :( Options For example, if the drive letter was listed as E in the diskpart list, you would type the following: E: Figure : Drive letter Press the Enter key, and then type Try burning the disc at 4x before playing it from other computers. Use the following steps: Go to HP Customer Support (in English), click the Support tab, click Drivers & Downloads, then select your product category.

Uninstall CyberLink Power2Go from Programs and Features: In Windows, search for and open Programs and Features. To reset the BIOS on a desktop computer, use the arrow keys to navigate to the File tab, select Apply Defaults and Exit, press Enter, then press Enter again to confirm.