If the "ACTIVITY" light is flashing, the your modem is sending or receiving data over the internet. Now, if I turn the computer off (wireless router remains on) I NEVER have an internet connection when I reboot the computer, and several times I have lost connectivity during a He's my kid brother. :-) –Pflugs Sep 1 '15 at 10:41 add a comment| Not the answer you're looking for? If it's connected using a router, check the Ethernet cable connecting the router to the modem, as well as the cable connecting the computer to the router.Power Cycle Your Modem and http://amptools.net/motorola-surfboard/motorola-cable-modem-not-working.html
After hours of discussion with multiple Comcast reps and one visit by a tech, my problem mysteriously went away. Initial set up was a breeze. Got any ideas? I am using Comcast and if I hook my laptop direct to the Motorola SB6120 everything works fine. check these guys out
Troubleshooting Tips for Motorola Surfboard Cable Modems Understanding Internet Speeds and Data Usage How to find information about a program using i-Guide © 2013 Copyright. I pull out the Motorola box and inside is a bright yellow sheet of paper which states, "Having trouble? Nothing. Not one person at Comcast admitted to this existing issue.
Now try the setup disk, and see if you can get your router set up and working. Ash hello just woundering i have got that modem and when i go to install it , its checks all my connections and says it can not detect an ethernet card They insisted that they had no control over my modem aside from authorizing it. Motorola Modem Online Light Blinking Can I connect 2 computer to internet at the same time using both of the connection (USB & ethernet)?
Another computer on this network has the same IP address as this computer. Motorola Surfboard Sb6141 Blinking Blue Light The tech asks me to explain the problem, and asks for all the modem info and has me check some settings. I tried before but only 1 computer that can connect to the internet. The goal is to make sure the MAC address is reset on the modem.
No data will be transmitted or received. Motorola Surfboard Receive Light Blinking Open a command prompt window, and type ipconfig /all. If there is some dust or other obstruction, clean out the ports. Ensure all cables are properly attached.
Send Flashing - Scanning for an upstream channel. https://community.netgear.com/t5/WiFi-Adapters-Legacy/router-does-not-see-internet/td-p/328679 Any recommendations on brand or model? Motorola Modem Send Light Blinking Cable connection is shared with TV (splitter) and TV signal is fine. Motorola Surfboard Sb6121 Blinking Blue Light Send LED is off The send channel has been lost.If the cable modem has been moved to a different outlet please contact customer service to relocate the modem.
Head to management tab to change your administrative password. navigate here If you do have to contact your ISP, make a note of which lights are on and which lights are off, as this information is helpful in diagnosing the problem.If the If this fails, then problem is the modem not talking to the internet. Ana G Hi, my modem is motorola SB5100 cable modem, I can't connect to internet, lights not on, only power and receiver flashing, I try to install modem again but still Motorola Surfboard Sb6141 Troubleshooting
I Put IN Cd But It Says Cable Unplugged...Which Isn't True. If you have a splitter feeding a TV on the same coaxial line as the cable modem, remove the splitter and connect the coaxial cable directly the modem. I thought the router lights looked odd before. Check This Out If the Standby LED is on, the cable modem is in standby mode.
Restart Computer. Modem Receive Light Blinking The tech says he'll put in a call to Comcast to perform re-initialization, but has no ETA on when it will happen. Online LED is off or flashing The modem has not registered with CableAmerica servers.
You can do this by connecting your router to a PC via one of the Ethernet ports and navigating to http://192.168.1.1/. If you accidentally blocked, say, IE, then you won't get online no matter what you do. Press the button again to transmit and receive data. Motorola Surfboard Sbg6580 Lights Evelyn I have the same question as #2 & 3, where can I find the answer?
They really suck balls. I called Comcast to help diagnose the problem and 30 minutes and 2 (very nice) techs later, tech 2 tells me the tests he ran show nothing wrong with my modem, but Be sure the outlet you are using is functional. http://amptools.net/motorola-surfboard/motorola-cable-modem-ethernet-port-not-working.html Stand-by LED & Button Press this button (located on the top of the modem) to disable the Ethernet and USB ports on the modem.
But all is working now. Note that I haven't tested these sites... :-) For more information on the ipconfig command, please see this link. Another option is to completely power down the modem, wait like 15 minutes or longer and then power it up and connect it only to the router.